Business offers means in the market to the customer to attain satisfaction. A means can be of two types: product or service. A product is a tangible, physical item, such as a text book, or material. A service is a intangible means such a consulting, medical test etc. In the contemporary market there may be millions of products and services offered. Here some ways in which service can be described
- Services are deeds, processes and performances.
- "Service can be bought and sold but which can not be dropped on your foot" (source not known)
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